1．课程简介：

  掌握商业谈判技巧，学会如何在各种行业各个层次进行谈判。
  这个课程能让学员获得很多能力，他们能制定一个正式的计划，优先解决主要问题，突破瓶颈，以一个团队与对方进行谈判。在培训的轻松的环境里，学员能够练习说服别人的技巧，了解一个成功的谈判者的谈判策略。当学员回到工作中后，他们能带着学会的赢得谈判的技巧，在每次谈判中胜出。

2．培训对象：

  公司管理人员、销售人员、以及负责为公司的协议或合同争取最好条件的专业人员。

3．培训内容：

  Basic principles of negotiations
  The importance of the relationship in a negotiation
  Values, emotions, logic and ethics
  Over coming people problems

  Understanding behaviour styles
  Learning to communicate effectively, verbally and non-verbally
  Developing success strategies
  Improving your negotiation strategies

  Techniques to win-win agreements
  Taking advantage of silence
  Three conditions of negotiation: demand, offer, request
  Improving your negotiation style

  Using communication techniques to gain vital information
  Questioning: Strategies to learn what your opponent really wants
  Recognizing conflict, resolving issues, influencing deadlocks
  Improving your negotiation success

  Recognizing ploys in a negotiation
  Handling various negotiation tactics
  Gaining successful agreements